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Shipping & Returns Policies

Shipping Policy

All in-stock item orders will be processed and shipped within 3-7 business days.

Pre-order and Backorder items will be shipped within 3-7 business days once on-hand.

 

⚠️ Any in-stock item(s) in the same order as a pre-order or backorder will be held until all items in the order are on-hand and are ready to be shipped together. If you need certain items to be shipped prior to the pre-order/backorder item(s), then you must place a separate order for those items you want to be shipped sooner.

Return & Exchange Policy

Returns or exchanges accepted within 14 days of delivery in cases of manufacturing error only. If you receive an item with a manufacturing defect, please contact me within 5 days of delivery at Ashley@HaedalDesigns.com or on the site Contact form for resolution.

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ashley@haedaldesigns.com

Tel: 904-861-8331 

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